Inbound intake agent
A voicemail at 6am. A job on the board by 6:01.
Missed calls, forwarded emails, and late night texts come in the same way they always did. They come out as a clean summary, a job record with the fields filled, and a reply waiting for your approval.
Sample run with example data. The messages and the output below are pre-written to show the shape of the work. It is not a live AI call.
Pick an inbound message
- From (305) 555-0142
- Received 6:12am
- Duration 0:41
Yeah hi, this is uh, Denise Whitaker, I am at 2214 Southwest 14th Court, over by Rio Vista?
Our air conditioning quit sometime last night. The thermostat is reading 84 and it is just blowing warm air.
There is water on the floor by the closet too, I do not know if that is related.
I have got my mother staying with us and she is 88, so I really cannot wait until next week on this one.
My cell is three oh five, five five five, oh one four two. I think we are on the maintenance plan, you were out here in March maybe? Anyway, please call me back. Thanks.
Run log
- Transcribing the voicemail
- Pulling out the details that matter
- Checking the customer list for a match
- Opening a job record
- Drafting a reply for your approval
Listening
Every missed call is a job someone else books.
A real install wires this to your phone line, your inbox, and whatever you already use to track jobs. Bring one week of voicemails to a call and we will look at what is falling through.